Report a Problem User Request Form
In order to provide the best technical support available, our user-help staff uses a problem tracking database to track incoming problems. User problems are serviced first-come first-served in the order they are entered into the database. Since this web form feeds directly into our database, This form is the fastest way to get your problem serviced. If you prefer speaking with a technical consultant, our technical support hotline is (309) 342-7177 or (800) 369-7177.
Enter Information and Press Submit Button Below
E-mail Address:
Your Real Name:
Contact Phone #:
Type of Computer:
PC
Macintosh
Other
Operating System:
Windows 3.x
Windows 95
Windows 98
Windows ME
Windows 2000
Windows NT
Linux
Mac OS 7.5 and Below
Mac OS 7.6 and Above
Mac OS X
Other
Web Browser:
Internet Explorer 3.x
Internet Explorer 4.x
Internet Explorer 5.x
Internet Explorer 6.0
Netscape Navigator
Netscape Communicator below 4.7
Netscape Communicator 4.7and up
Netscape Communicator 6.0
Other
Don't Know
Question or Problem Description:
755 N. Henderson St. Galesburg, IL 61401 Phone: (309)-342-7177 / (800)-369-7177
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